Refund & Return Policy

We want you to be completely satisfied with your purchase.

• Returns: Accepted within 14 days of delivery for unused, original-condition items.
• Refunds: Processed within 5–7 business days after inspection.
• Non-returnable Items: Personalized products, opened greeting card sets, and clearance items.
• Return Process: Contact our support team at support@jasminegifts.top before sending back any item.